· MSK Skips/Construction cannot and will not be held responsible or liable for any damage caused if the hirer requests the driver to take his vehicle off the Pubic Highway to deliver/position the skip in a location requested by the hirer or their representatives i.e a driveway, garage.
· Skips can only be placed on the public highway by prior arrangement with MSK Skips/Construction. A permit to site a skip on the public highway, including footpaths, is required from the local authority. MSK can arrange the relevant permits to place a skip on the highway with the local authority, however, a charge will be incurred by the hirer. Charges vary with different local authorities. It is the hirers responsibility to make sure that all cones and lights are in place and in line with the Highways Act 1980.
· The hirer shall ensure that the skip is not overfilled at the point of collection. All skips should be loaded so that they are not filled higher than the top of its sides. MSK Skips/Construction reserves the right to refuse to collect overfilled skips and any costs incurred due to unsafe loads/overloading (including wasted journeys) will be passed onto the hirer.
· The lighting of fires in or near skips is strictly prohibited. The hirer will be liable for any loss or damage to the skip during the term of the skip hire period and will be charged the current purchase price of the skip should it be lost or stolen whilst on the customer’s site.
· The maximum rental period is 14 days. It is the responsibility of the hirer to request the collection within this time. Failure to do so will result in unannounced collection.
Prohibited Items
· Plasterboard (Unless pre agreed), Hazardous Items, Gas Bottles, Asbestos, Car Batteries, Asbestos, Paints, Car Tyres, Mattresses, Fridges/Freezers.
Eligibility for Refunds
Order Cancellation:
• If you cancel your skip hire booking more than 48 hours before the scheduled delivery, you are entitled to a full refund.
• If you cancel your booking less than 48 hours before delivery, a cancellation fee of £50 may apply, and the remaining balance will be refunded.
Non-delivery:
• If we fail to deliver the skip on the agreed date due to our own error, you are entitled to a full refund or the option to reschedule.
Refund process
• Refunds will be processed within 14 business days from the date of the approved refund request
• Refunds will be issued using the original payment method used for the booking unless otherwise agreed upon.
Exclusions from refunds
We do not issue refunds in the following cases:
• Permit fees – any fees incurred for skip permits arranged through the local council are non-refundable
• Non-use of service – if a skip has been delivered and not used, no refund will be provided unless agreed at our discretion
• Overfilled skips – refunds will not be issued if you overfill the skip and we are unable to collect it, or if additional charges are incurred for excess weight.
